Services and commerce

Claims

Build a claim file around the people, vehicles and documents involved.

Follow its timeline and deadlines, keep professionals and insurance companies organised, and review the progress of each open case.

Inside Equinox — Equinox in use · demo dataInside Equinox — Equinox in use · demo data
Equinox in use · demo data

Claims · Add-on

Claims

Build a claim file around the people, vehicles and documents involved. Follow its timeline and deadlines, keep professionals and insurance companies organised, and review the progress of each open case.

Available as an optional module for your Equinox setup.

Features

Inside the module.

Explore the working areas, records and tools available in this module.

12 / 12 · Features

Insurance companies

The companies you open claims with, their channel and contact details

Claim deadlines

Legal terms and deadlines across all claims, grouped by urgency

Intake queue

Incoming claim reports to extract and convert into claims

Claims integrations

Connect insurers, brokers and partners: API keys to read and open claims, webhooks to receive the events of the vertical.

PEC mailboxes

The certified mailboxes you send claim openings from

Claims professionals

Lawyers, adjusters, body shops and tow operators you work with

Claims report

Where your files stand, what they are worth and what is about to lapse

Road risk map

Where crashes actually happen: each stretch of road is coloured by the history of geolocated claims, weighted by severity and recency

Municipality risk report

Claims grouped by municipality for the window you pick, with a branded PDF for the local authority

Checks

The claims with signals still to look at, most recent check first

Weather and hail

Hail and thunderstorm cells on the territory you are viewing, from the public Open-Meteo forecast. Speed cameras and limited-traffic zones sit on the same map.

Safe route

Compare alternative routes against recorded accident history for the roads they cross.

In practice

The work, step by step.

Explore the activities this module brings together. Choose a step to see what you can manage.

Open the file

Open a claim with the parties, vehicles and supporting documents.

Claims · 01 / 03

Manage the case

Track case deadlines, professional contacts and changes in status.

Claims · 02 / 03

Review progress

Review the case timeline and reports across open claims.

Claims · 03 / 03
Claims + Equinox

Start with the way you work.

Equinox

Start with the way you work.

Tell us about your processes. We can identify the modules and configuration that fit your business.

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