Services and commerce
Claims
Build a claim file around the people, vehicles and documents involved.
Follow its timeline and deadlines, keep professionals and insurance companies organised, and review the progress of each open case.


Claims · Add-on
Claims
Build a claim file around the people, vehicles and documents involved. Follow its timeline and deadlines, keep professionals and insurance companies organised, and review the progress of each open case.
Available as an optional module for your Equinox setup.
Features
Inside the module.
Explore the working areas, records and tools available in this module.
Insurance companies
The companies you open claims with, their channel and contact details
Claim deadlines
Legal terms and deadlines across all claims, grouped by urgency
Intake queue
Incoming claim reports to extract and convert into claims
Claims integrations
Connect insurers, brokers and partners: API keys to read and open claims, webhooks to receive the events of the vertical.
PEC mailboxes
The certified mailboxes you send claim openings from
Claims professionals
Lawyers, adjusters, body shops and tow operators you work with
Claims report
Where your files stand, what they are worth and what is about to lapse
Road risk map
Where crashes actually happen: each stretch of road is coloured by the history of geolocated claims, weighted by severity and recency
Municipality risk report
Claims grouped by municipality for the window you pick, with a branded PDF for the local authority
Checks
The claims with signals still to look at, most recent check first
Weather and hail
Hail and thunderstorm cells on the territory you are viewing, from the public Open-Meteo forecast. Speed cameras and limited-traffic zones sit on the same map.
Safe route
Compare alternative routes against recorded accident history for the roads they cross.
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In practice
The work, step by step.
Explore the activities this module brings together. Choose a step to see what you can manage.
Open the file
Open a claim with the parties, vehicles and supporting documents.
Manage the case
Track case deadlines, professional contacts and changes in status.
Review progress
Review the case timeline and reports across open claims.
Start with the way you work.
Equinox
Start with the way you work.
Tell us about your processes. We can identify the modules and configuration that fit your business.
Talk about your project
