Services and commerce

Roadside assistance

Organise roadside assistance around incoming requests and the units available to respond.

Keep operational details attached to each intervention, assign the work and follow its status as the service proceeds.

Inside Equinox — Equinox in use · demo dataInside Equinox — Equinox in use · demo data
Equinox in use · demo data

Roadside assistance · Add-on

Roadside assistance

Organise roadside assistance around incoming requests and the units available to respond. Keep operational details attached to each intervention, assign the work and follow its status as the service proceeds.

Available as an optional module for your Equinox setup.

Features

Inside the module.

Explore the working areas, records and tools available in this module.

3 / 3 · Features

Request history

Every rescue request, with timings and proof of service

Rescue units

Fleet, operators and unit availability

Assign a unit

Units are sorted by distance from the intervention point

In practice

The work, step by step.

Explore the activities this module brings together. Choose a step to see what you can manage.

Receive the request

Register an assistance request with its location and intervention details.

Roadside assistance · 01 / 03

Assign a unit

Review available rescue units and assign the requested intervention.

Roadside assistance · 02 / 03

Follow the intervention

Update the intervention status as the assistance work progresses.

Roadside assistance · 03 / 03
Roadside assistance + Equinox

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