Solutions

Hospitality and POS

Reservations, tables, orders, payments and stock move together while each team keeps the view it needs.

Try the demo Talk to us What the system actually does.

The Equinox table order screen: the menu of a demo trattoria by category on one side, the open order for the table with quantities, notes and running total on the other.

Equinox in use · demo data

Inside the flow

Front desk, dining room and till in one operating flow.

Reservations, tables, orders, payments and stock move together while each team keeps the view it needs.

The order, taken at the table

Open the table, set the covers, pick from the menu by category, add a note per dish — well done, sauce on the side. Send, and the kitchen has it. Dishes can be added to an open order at any time; the bill is settled on the point of sale of the same system, or cancelled with a trace.

Restaurant · Open the module

A kitchen without shouted tickets

The kitchen screen shows the sent orders of the venue, floor and room you pick, one card per table with the covers. Every line carries the course, the station and the note in plain text, and moves forward on a tap: preparing, ready, served. When the last line is served the order is served; the floor sees it without asking.

Restaurant · Open the module

The Equinox kitchen screen: three sent orders of a demo trattoria as cards, each line with quantity, dish, course, station and the preparing, ready and served buttons. — Kitchen — sent orders by table, one line per dish

Six states, no ambiguity

A booking arrives from the reception, the phone, the web page or a portal, with its guests, its room type and its rate plan. Pending or confirmed depending on the plan; checked in when a room is assigned; checked out, cancelled or no-show when the stay ends the way it ends. The list filters on today's arrivals, departures and in-house guests, and every row shows the payment state next to the total.

Guests and locale: Guests have their own registry; the guest's language drives the confirmation and reminder emails.
Groups: A group of bookings can be cancelled together; rooms can be blocked for maintenance or for a portal.

Hotel · Open the module