Services and commerce

Hotel

Keep room availability, reservations and the daily work of reception in view.

Manage room types, rates and guest records, then coordinate arrivals and housekeeping around the stays on your calendar.

Try the demo Talk about your project Features
Set availabilityManage reservationsPrepare rooms
The Equinox room planning: one row per room of a demo hotel over two weeks, bars for the stays in house, and the unassigned bookings on the bottom row.The Equinox room planning: one row per room of a demo hotel over two weeks, bars for the stays in house, and the unassigned bookings on the bottom row.
Equinox in use · demo data

Hotel · Add-on

The front desk, one row per room.

Room planning, rates, housekeeping and city tax in the same system as your accounting. A booking is created with its room type and rate plan; check-in assigns the room; the folio fills itself with the stay, the tax and the extras. The tape chart is the one screen the reception keeps open, and it reads in a second.

Available as an optional module for your Equinox setup.

Working context / Hotel

Features

Inside the module.

Explore the working areas, records and tools available in this module.

13 / 13 · Features

Rate calendar

Set prices and availability per day

Channels / OTA

Connect your calendar to OTAs over iCal: export your availability or import bookings from the portals.

City tax

Set the tourist tax for this property.

Compliance

Generate the Alloggiati Web records and export the city tax.

Guests

Guest profiles and documents.

Housekeeping

Generate and track room cleaning and inspections, day by day.

Property

Your hotel and its check-in details

Rate plans

How you price and sell your rooms

Reports

Property performance indicators: occupancy, ADR, RevPAR, arrivals and departures.

Reservations

Manage your bookings: create them, check guests in and out, cancel.

Room types

The categories of room you sell

Rooms

The physical rooms you can assign

Room planning

Review reservations and room blocks by date in a room-planning view.

Hotel

How it works

01

Six states, no ambiguity

A booking arrives from the reception, the phone, the web page or a portal, with its guests, its room type and its rate plan. Pending or confirmed depending on the plan; checked in when a room is assigned; checked out, cancelled or no-show when the stay ends the way it ends. The list filters on today's arrivals, departures and in-house guests, and every row shows the payment state next to the total.

Guests and locale
Guests have their own registry; the guest's language drives the confirmation and reminder emails.
Groups
A group of bookings can be cancelled together; rooms can be blocked for maintenance or for a portal.
The Equinox hotel bookings list: bookings of a demo property with number, guest, dates and nights, status badge, payment state and total.The Equinox hotel bookings list: bookings of a demo property with number, guest, dates and nights, status badge, payment state and total.
Bookings — status and payment state on every row
02

Rates, day by day

A rate plan is four choices: prepaid or paid at the property, refundable or not, breakfast or room only, an explicit price or a percentage on the base rate. Then the grid: for every day and room type, the price, the minimum stay and whether the day is closed — edited one cell at a time or applied in bulk to a range, with the rooms still available shown for the period.

The Equinox rate calendar: the daily grid of a room type of a demo property with price, minimum stay and closed switch per day, and the bulk-apply bar on top.The Equinox rate calendar: the daily grid of a room type of a demo property with price, minimum stay and closed switch per day, and the bulk-apply bar on top.
Rate calendar — price, minimum stay and closures per day
03

Housekeeping without loose paper

Every room has a state — clean, dirty, inspected, out of service — shown floor by floor and changed in place. Tasks are cleaning or inspection, with a due date and an assignee; the day's tasks are generated in one action from the departures and the arrivals, and move from pending to in progress to done.

The Equinox housekeeping screen: the rooms of a demo property grouped by floor with their state badge and selector, and the task list underneath.The Equinox housekeeping screen: the rooms of a demo property grouped by floor with their state badge and selector, and the task list underneath.
Housekeeping — room states by floor, tasks below
04

City tax that computes itself

Set the rate per person and night, the cap on chargeable nights, the age under which guests are exempt. Every booking computes its tax on creation; every check-in posts the line to the folio. The period view shows the amount accrued, the stays charged and the guest-nights, and the CSV for the municipality is one click — next to the guest-registry export the law asks for.

The Equinox city tax screen: tax accrued in the period, stays charged and guest-nights of a demo property, the CSV export, and the rate, night cap and minor exemption settings.The Equinox city tax screen: tax accrued in the period, stays charged and guest-nights of a demo property, the CSV export, and the rate, night cap and minor exemption settings.
City tax — accrued in the period, and the rules behind it
05

Direct bookings, on your site

A public booking page and a widget you embed on your own site, limited to the origins you authorise and protected by a bot check. The guest picks dates and room type, sees the plans that apply, and — on a prepaid plan — pays online before the booking confirms. Reminders go out on schedule in the guest's language.

Booking states
6pending, confirmed, checked in, checked out, cancelled, no-show. Numbers are sequential per property, and a retry key stops a double click from creating a double booking.
Folio
Signed linesroom, city tax, extras, payments and refunds on one folio per stay — charges positive, payments negative, the balance is the sum. Prepaid plans can be paid online before arrival.
City tax
Per person, per nighta rate, a cap on chargeable nights and an exemption by age. It is computed when the booking is created and accrues on check-in; the municipality gets a CSV for the period.
Channels
Calendar feeds, both waysyour occupancy is published as a calendar feed the portals read, and their calendars are imported as room blocks — with a notification when a feed stops answering.

In practice

The work, step by step.

Explore the activities this module brings together. Choose a step to see what you can manage.

Set availability

Organise room types, individual rooms and the available rate plans.

Hotel · 01 / 03

Manage reservations

Manage reservations and guest records from the availability calendar.

Hotel · 02 / 03

Prepare rooms

Coordinate housekeeping with the rooms and stays in progress.

Hotel · 03 / 03

Related modules

Tell us about your processes. We can identify the modules and configuration that fit your business.

01 · Services and commerce

Restaurant

Connect the dining room to the kitchen through the order. Arrange tables and menus, manage reservations, and follow service from the first items entered to the orders the kitchen needs to prepare.

02 · Services and commerce

Point of sale

Give the counter a complete sales workflow. Work with a register and its transactions, apply the available coupons or gift cards, and review the session report when it is time to close.

03 · ERP core

Documents

A quote, an order, a delivery and an invoice are stages of the same sale. Prepare each document with customer details and product lines, then follow its status without losing the commercial context.

Hotel + Equinox

Start with the way you work.

Equinox

Start with the way you work.

Tell us about your processes. We can identify the modules and configuration that fit your business.

Talk about your project