All the modules Module 09 / 12

The front desk, one row per room.

Room planning, rates, housekeeping and city tax in the same system as your accounting. A booking is created with its room type and rate plan; check-in assigns the room; the folio fills itself with the stay, the tax and the extras. The tape chart is the one screen the reception keeps open, and it reads in a second.

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The Equinox room planning: one row per room of a demo hotel over two weeks, bars for the stays in house, and the unassigned bookings on the bottom row.
Room planning — demo property, real application
Measured, not promised
Booking states
6 pending, confirmed, checked in, checked out, cancelled, no-show. Numbers are sequential per property, and a retry key stops a double click from creating a double booking.
Folio
Signed lines room, city tax, extras, payments and refunds on one folio per stay — charges positive, payments negative, the balance is the sum. Prepaid plans can be paid online before arrival.
City tax
Per person, per night a rate, a cap on chargeable nights and an exemption by age. It is computed when the booking is created and accrues on check-in; the municipality gets a CSV for the period.
Channels
Calendar feeds, both ways your occupancy is published as a calendar feed the portals read, and their calendars are imported as room blocks — with a notification when a feed stops answering.

Six states, no ambiguity

A booking arrives from the reception, the phone, the web page or a portal, with its guests, its room type and its rate plan. Pending or confirmed depending on the plan; checked in when a room is assigned; checked out, cancelled or no-show when the stay ends the way it ends. The list filters on today's arrivals, departures and in-house guests, and every row shows the payment state next to the total.

Guests and locale
Guests have their own registry; the guest's language drives the confirmation and reminder emails.
Groups
A group of bookings can be cancelled together; rooms can be blocked for maintenance or for a portal.
The Equinox hotel bookings list: bookings of a demo property with number, guest, dates and nights, status badge, payment state and total.
Bookings — status and payment state on every row

Rates, day by day

A rate plan is four choices: prepaid or paid at the property, refundable or not, breakfast or room only, an explicit price or a percentage on the base rate. Then the grid: for every day and room type, the price, the minimum stay and whether the day is closed — edited one cell at a time or applied in bulk to a range, with the rooms still available shown for the period.

The Equinox rate calendar: the daily grid of a room type of a demo property with price, minimum stay and closed switch per day, and the bulk-apply bar on top.
Rate calendar — price, minimum stay and closures per day

Housekeeping without loose paper

Every room has a state — clean, dirty, inspected, out of service — shown floor by floor and changed in place. Tasks are cleaning or inspection, with a due date and an assignee; the day's tasks are generated in one action from the departures and the arrivals, and move from pending to in progress to done.

The Equinox housekeeping screen: the rooms of a demo property grouped by floor with their state badge and selector, and the task list underneath.
Housekeeping — room states by floor, tasks below

City tax that computes itself

Set the rate per person and night, the cap on chargeable nights, the age under which guests are exempt. Every booking computes its tax on creation; every check-in posts the line to the folio. The period view shows the amount accrued, the stays charged and the guest-nights, and the CSV for the municipality is one click — next to the guest-registry export the law asks for.

The Equinox city tax screen: tax accrued in the period, stays charged and guest-nights of a demo property, the CSV export, and the rate, night cap and minor exemption settings.
City tax — accrued in the period, and the rules behind it

Direct bookings, on your site

A public booking page and a widget you embed on your own site, limited to the origins you authorise and protected by a bot check. The guest picks dates and room type, sees the plans that apply, and — on a prepaid plan — pays online before the booking confirms. Reminders go out on schedule in the guest's language.

Bring the reception in.

Tell us how your property runs today — how bookings arrive, who assigns rooms, what the municipality asks for each month. We will show you the module on a property like yours, and be straight about what it does not do.

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